What are processing and delivery times during COVID 19?

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3 comments

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    Mike Graham

    Why did you offer 3 day shipping if it was going to take a month to send it out? I am really confused

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    Dylan Nylander (DillNye)

    Yo uhhh am I gonna receive my order I see a lot of comments saying service is being denied.

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    Stephen Spencer

    Dear Customers!

    Due to events happening in the world lately, delays from suppliers, and the record volume of sales, assembly time now takes 20-25 days since every controller is built to order, then tested and shipped via a shipping method selected. You can check on your order progress and see your ETA in your account at any time. 

    IMPORTANT: Shipping and controller assembly are 2 different processes, they are not related to each other.  Many prefer to pay extra for Express shipping to decrease the wait as opposed to having the package delivered via regular ground. ETA is provided at checkout, we are not here to mislead anyone.

    We appreciate your patience and support! 

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